Paul Fillmore

7549 S Dunbar Ct · Tucson, AZ 85747 · (520) 344-0286 · paul@fillmore.cc

I am diligent, patient, and curious. I enjoy the process of finding and understanding problems. My hobbies include gardening, photography, software-defined radio, baking, homebrewing, astronomy, and anything that can be done with a Raspberry Pi.

Experience

Datacenter Specialist

Pima Community College
  • Ensured operation of critical services, kept servers and workstations updated, implemented and maintained 50 workstations, Arkime, Salt and Elasticsearch servers, provided prompt technical support to students and instructors via written and verbal communication
January 2022 - Present

Volunteer

Arizona Cyber Warfare Range
  • Implemented and maintained a FOG imaging, a Salt orchestration, and TrueNAS server. Maintained 20 workstations. Assisted students, instructors, staff, and members of the community make use of the facility. Hosted events and lead workshops designed to educate students, educators, and the general public on cybersecurity fundamentals
September 2021 - Present

Inventory Manager

Albert Lee Appliance
  • Maintained an accurate inventory of a 36,000 sq ft distribution center while assisting with vendor returns, shipping and receiving, dispatching, customer support, and employee counseling
October 2010 - October 2018

Lead Warehouseman

Alaskan Copper and Brass
  • Ordered, unloaded, received, cut, and fabricated product to fulfill orders. Operated a variety of saws, drills, shears, forklifts, and cranes for domestic and international transit
February 2006 - October 2010

Education

Pima Community College

CyberSecurity AAS
  • IT Support Technician Certificate
  • IT Support Specialist Certificate
  • IT Division Officer of the PCC SuperUsers
Present

Skills

Technical Skills
  • Server administration and maintenance
  • Workstation setup and imaging
  • Software deployment
  • Virtualization
  • Salt orchestration and management
  • Networking and connectivity troubleshooting
  • Security measures implementation (firewalls, updates, etc.)
  • IT support and technical issue resolution
Transferable Skills
  • Strong problem-solving and analytical abilities
  • Effective written and verbal communication
  • Patience and diligence in resolving issues
  • Collaborative team player and ability to work independently
  • Attention to detail and accuracy in inventory management
  • Customer support and service-oriented mindset
  • Workshop facilitation and event hosting
  • Curiosity and continuous learning in emerging technologies
  • Project management and organization

Interests

My hobbies include gardening, photography, software-defined radio, baking, homebrewing, astronomy, and anything that can be done with a Raspberry Pi.